Overview
Essential Functions
Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines.
Works directly with Airgas Sales and Advanced Fabrication teams promoting sales of the BotX product line to include training, meetings and customer visits.
Partners with Red-D-Arc District Managers to develop local sales plans to identify new customers and increase sales.
Performs BotX installations, demonstrations, application analysis, service and technical support.
Regularly communicates with existing BotX customers to ensure their satisfaction and gives feedback to Weld Automation Product Manager.
Assists in management of assembly, inventory and scheduling of the product line.
Assists Product Manager in establishing, publishing and performing training of preventative maintenance procedures for the BotX equipment.
Assists Marketing in developing strategic sales campaigns and marketing programs.
Contacts customers directly to follow-up on incoming leads and inquiries.
Represents the company at trade association meetings and trade shows.
Performs training for Weld Process Specialist’s, sales and technicians on BotX product lines.
Provides advanced technical support for branches and customers.
Coordinates specialized technical support from OEM manufacturers.
Works with Product Manager on new product development.
Complies with all governmental regulatory requirements.
Performs other related duties as required
Qualifications
Competency Statements
Standards and Safety: Insuring personal and associate commitment and compliance with safety standards and guidelines set.
Problem Analysis: Gathers and analyzes information and uses it to develop effective solutions to difficult problems or situations.
Change: Knowledge of change management practices that successfully and routinely drive the business forward. Demonstration on the importance of alignment and change to associates.
Influence: Uses persuasion to gain the support and cooperation from stakeholders, directors & above, peers, associates and/or others to achieve a desired course of action consistent with the strategic goals and objectives set for the business.
Coaching: Demonstrates how to improve and reinforce performance of others. Providing clear, behaviorally specific performance feedback, and by making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.
Team Building: Facilitating the constructive resolution of conflict; increasing mutual trust; and encouraging cooperation coordination.
Project Management: The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project.
Education
Post-secondary education equivalent to a College degree in Business Administration, or Welding/Robotics Engineering Technician is preferable.
Experience
Greater than three years of experience in the welding or other related industry
Work experience in the welding industry can be a substitute for post-secondary education
Equipment repair and maintenance training
Experience servicing and repairing: Mechanical and Electrical equipment desired
Welding training an asset
Skills and Abilities
Experience with Robotic applications
Ability to anticipate and solve problems, act decisively and persist in the face of obstacles.
Adaptable to set and prioritize work with varying exceptions.
Communicates with clarity, verbally and in writing, in one on one or group situations, over the telephone and via email.
Ability to make critical decisions while following company procedures.
Ability to work with a wide variety of people with different personalities and backgrounds.
Ability to multi-task and work independently with little supervision.
Ability to effectively present information and respond to questions from groups in a business setting.
Ability to diagnose mechanical or electrical failures, and “set up” or assembly of specific packages required by the customer.
Good/Excellent knowledge of weld processes and equipment.
Ability to develop and execute market/business plans.
Ability to effectively build relationships with customers and co-workers.
Working Conditions
Major Physical Activities:
Ascend/Descend stairs – Occasionally
Balancing – Occasionally
Bending – Frequently
Carrying Objects – Occasionally
Fine Manipulation – Frequently
Kneeling – Occasionally
Lifting 10-25lbs – Frequently
Listing 25-50lbs – Frequently
Maintaining Body Equilibrium – Occasionally
Pulling 10-25lbs – Occasionally
Pulling 25-50lbs – Infrequently
Pulling over 50lbs – Frequently
Pushing over 50lbs – Frequently
Reaching – Continuously
Sitting – Continuously
Speaking – Continuously
Squatting – Continuously
Standing – Frequently
Stooping – Occasionally
Walking – Frequently
Qualifications
EOE AA M/F/Vet/Disability