Overview
At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.
About the role
We’re looking for a Unit Claims Manager to join our growing team!
As a Unit Claims Manager, you will be responsible for managing the successful operation of the Minor Injury Guideline (MIG) Team within the Accident Benefits unit.
What you’ll do here:
Participate in the development and implementation of business plans and manage operations to achieve key business goals.
Provide effective leadership, motivate staff and be responsible for hiring and delivering employee performance feedback.
Provide coaching on technical and professional skills for your team and facilitate continuous learning by building robust development plans for your employees.
Develop, recommend, and implement management and/or organizational initiatives to support company strategies including changes to organizational structure and process/technology improvements.
Act in a consultative and advisory capacity on claims matters such as: policy interpretation and settlement negotiation to help resolve claims-related issues.
Liaise with other claims experts on technical and administrative issues.
Maintain a respectful and productive business relationship with vendors, service providers, legal firms, and internal client groups.
Qualifications
What you bring to the table:
Proven leadership skills
Experience in coaching and developing staff
A minimum of 5 years work experience in claims handling or prior management experience
Knowledge of provincial legislation governing auto insurance
Excellent customer service skills
Minor Injury experience is an asset
Excellent communication and interpersonal skills with all levels of staff
College diploma or university degree is preferred
Completed or are working toward a Chartered Insurance Professional (CIP) designation
Proficiency in a variety of PC software
Here are a few reasons why others have joined our team:
An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A $350 annual wellness account that promotes an active lifestyle
Flexible Work Arrangements
We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.
Closing Statement
We are an Equal Opportunity Employer
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
This posting closes on July 6, 2022 at 11:59pm.
Referral Bonus
This role is eligible for employee referral bonus. #myReferrals1000
Indeed Sponsored
IN-ON
LinkedIn Sponsored Tag
#LI-Claims
LinkedIn Sponsored Location
#LI-Hybrid