Overview
At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.
About the role
We’re looking for a Unit Claims Manager to join our growing team!
As a Unit Claims Manager, you will be responsible for managing the successful operation of the Minor Injury Guideline (MIG) Team within the Accident Benefits unit.
Location is Mississauga, Ontario.
What you’ll do here:
Participate in the development and implementation of business plans and manage operations to achieve key business goals
Provide effective leadership, motivate staff and be responsible for hiring and delivering employee performance feedback
Provide coaching on technical and professional skills for your team and facilitate continuous learning by building robust development plans for your employees
Develop, recommend and implement management and/or organizational initiatives to support company strategies including changes to organizational structure and process/technology improvements
Act in a consultative and advisory capacity on claims matters such as: liability determination, policy interpretation and settlement negotiation to help resolve claims-related issues
Liaise with other claims experts on technical and administrative issues
Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal client groups
Qualifications
What you bring to the table:
College diploma or university degree is preferred
Completed or are working toward a Chartered Insurance Professional (CIP) designation
A minimum of 5 years work experience in claims handling or prior management experience
Minor Injury experience is an asset
Excellent communication and interpersonal skills with all levels of staff
Experience in coaching and developing staff
Proficiency in a variety of PC software
Proven leadership skills
Excellent customer service skills
Knowledge of provincial legislation governing auto insurance
Here are a few reasons why others have joined our team:
An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A $350 annual wellness account that promotes an active lifestyle
Flexible Work Arrangements
Right now, we support 100% remote work, if your role permits. Once it’s safe to do so, we will move to a hybrid approach which will give everyone the best of both worlds – a mix of home and in-office workdays. Schedules will be determined in partnership between individuals, managers, and the team.
Closing Statement
We are an Equal Opportunity Employer
At Intact, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please advise the Talent Acquisition partner who reaches out about the job opportunity and they will work with you to meet your needs.
Background Checks
As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that internal and external candidates will be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.
Internal Candidates
For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.
Eligibility to Work in Canada
It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
This posting closes on February 9, 2022 at 11:59pm.
Referral Bonus
This role is eligible for employee referral bonus. #myReferrals1000