Overview

EnQuest Energy Solutions is hiring for the position of Welding Supervisor / Department Operations. The Welding Supervisor / Department Operations team member is responsible for the strategic direction and leadership for the Fabrication department. Additionally, this role is effectively and efficiently manages their team to drive operations and promote high quality customer satisfaction. The Welding Supervisor / Department Operations is also responsible for ensuring that the company policies and procedures are met throughout the shop while, continuously providing a safe work environment.
Job Duties

  • Establishes the overall vision and direction for the implementation of the internal departments
  • Develop and implement new business strategies for creating or improving processes and procedures to improve corporate performance
  • Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary
  • Meet regularly with department heads/business unit leaders; facilitate resolution of issues/problems between business units and/or departments
  • Responsible for appropriate staff levels to meet requirements of the department
  • Responsible for recruitment, hiring, terminations and performance management
  • Manage the morale in the department by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
  • Enhance and develop policies, procedures and service systems to meet the goals of the department
  • Budget preparation and monitoring of the department P&L
  • Monitor financial performance to ensure the department is meeting or exceeding budgetary commitment
  • Analyzes and report on the daily, monthly and annually department’s key performance indicators and industry trends
  • Develop and implement strategies around improving the financial performance of the department
  • Handle Customer enquiries and complaints which are escalated from the departments
  • Analyze the Customer’s concern and present options to solve their issue
  • Update work orders with appropriate information to provide information more quickly and easily to Customers
  • Measure and monitor key customer service areas
  • Review and use the monthly Profit and Loss statements to ensure expense control and proactively plan service and sales goals.
  • Examines reports (e.​g., inventory, sales and daily reports) to determine the operational activities of the company and ensure optimum performance
  • Ensure that all reporting employees adhere to company policies and procedures
  • Maintains the security for the fabrication shop and yard ensuring doors and gates are locked outside of normal working hours
  • Ensure that all powered equipment is switched off and unplugged when not in use
  • Performs other duties as required

Requirements

  • High School diploma, G.E.D. or equivalent
  • Post Secondary diploma or degree in a technical field preferred
  • 5 or more years previous management experience in a technical environment with proven leadership abilities
  • CWB steel supervisor course would be considered an asset
  • Effective leadership skills, with a strong focus on operations and business processes.
  • Able to identify key issues; creatively and strategically overcome internal challenges or obstacles.
  • A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.
  • Effective attention to detail and a high degree of accuracy.
  • High level of integrity, confidentially, and accountability.
  • Sound analytical thinking, planning, prioritization, and execution skills.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

Work Conditions

  • 24/7 availability may be required
  • Safety equipment will be required, e.g. steel-toed safety boots, safety glasses/goggles, etc.
  • Work both indoors and outdoors

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Vision care

Schedule: